Navigating the Evolving Terrain of Surveying: Key Challenges in 2024

As we embark on a new year, the surveying profession finds itself confronted with a myriad of emerging risks and liabilities. In this article, we’ll delve into four significant challenges facing surveying firms in 2024 and discuss proactive measures to mitigate them effectively.

Reinforced Autoclaved Aerated Concrete (RAAC)

The discussion surrounding Reinforced Autoclaved Aerated Concrete (RAAC) has intensified in recent times, raising concerns about potential structural implications. While claims related to RAAC have yet to manifest significantly, surveying firms must proactively address this issue. Offering specialized services for RAAC identification and assessing maintenance practices to prevent hazards are essential steps. By incorporating robust terms and conditions and exercising due diligence, firms can mitigate potential liabilities associated with RAAC.

Environmental Social and Governance (ESG) and Sustainability

The increasing emphasis on Environmental, Social, and Governance (ESG) factors presents a complex challenge for surveyors. Clients now expect insights into the sustainability and ESG risks associated with properties, impacting valuation and marketability. However, the availability of comprehensive data to assess these risks poses a significant challenge. Surveyors must tread carefully to provide valuable insights without overstepping their expertise, which could lead to potential claims. Collaboration with experts and transparent communication with clients are crucial in navigating this terrain effectively.

Increased Ombudsman Activity

The rise in Ombudsman activity, including the Property Ombudsman and The Property Redress Scheme, offers consumers accessible avenues for dispute resolution. While these schemes provide benefits such as swift resolutions, they also pose risks for insurers and surveying firms alike. The ease of access to Ombudsman services may lead to an influx of frivolous claims, draining resources and time. Firms must implement robust dispute resolution mechanisms and allocate resources efficiently to address Ombudsman referrals while minimizing disruption to core operations.

Building Safety Act 2022

The implementation of the Building Safety Act 2022 introduces the Accountable Person regime, placing responsibility for building safety on designated individuals or entities. This regime may lead accountable persons to transfer liabilities to managing agents in case of breaches. Surveying firms must review and refine their contractual agreements to mitigate potential liabilities arising from this legislation. Ensuring alignment between services rendered and contractual obligations is essential for safeguarding against risks associated with building safety regulations.


The surveying profession faces a dynamic landscape of evolving risks and liabilities in 2024. By staying abreast of emerging trends, implementing robust risk management strategies, and fostering collaboration with industry stakeholders, surveying firms can navigate these challenges effectively. Proactive measures, transparent communication, and a commitment to upholding professional standards will be instrumental in safeguarding both clients’ interests and the firm’s reputation in the ever-evolving surveying landscape.